Be in a quiet spot for the hearing, have a phone that gets good reception – and talk in a volume that enables the Judge to clearly hear you (don’t whisper/ don’t yell)

The overwhelming majority of unemployment hearings (over 95% in Illinois) are by telephone.
If you have a baby or noisy children consider having someone take the baby/children out of your residence for the hearing so that you won’t get interrupted/ distracted, and so that the focus will be on the testimony not on the background sound.
Many cell-phones get good reception, but some do not. If you have a choice between a cell-phone that gets poor reception and a land-line then go with the land-line.
It does you no good (and can harm your cause) if your call gets dropped during the hearing, or if bad reception of your cell-phone interferes with you understanding what is being said during the hearing or interferes with the judge hearing your testimony.
Speaking very quietly or very loudly, as well as changing the volume of how loud you are talking is an indication that you are not telling the truth – so don’t do it.

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